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Complete Engineer

Complete Engineer is the most dynamic service software created specifically for busy service engineers. Whether you run a small service desk, are self-employed or employ other engineers Complete Engineer is the ideal service solution.

Do Your Paperwork On The Move

Complete Engineer can be ran from your laptop so you can finish your paperwork at the end of each job relieving you from the headache when you get home.

What's more your laptop can be connected to the Internet and automatically synchronise the office PC information and your laptop information. This stops the reams of faxes and retyping. Subcontractors who use Complete Engineer can also pass you calls!

Easy Accounts

Complete Engineer knows about ordering parts, making bookings, filling out job forms, raising invoices. Complete Engineer keeps track of it all, telling you which calls need rebooking after parts delivered, a quick and friendly job form and automatic invoices to everyone that owes you money.

We all know that keeping paper filing systems is a nightmare and computer systems too complicated. There is now an off the shelf solution with Complete Engineer. This package is designed to remove the mountains of paperwork and faxes faced by engineers every evening.·

Benefits

Complete Engineer has many benefits for field engineers including:

  • Automatic stock management.
  • Access to appliance manuals online.
  • Spend less time planning routes.
  • Reduces paperwork to a minimum.
  • Integrates with accounts systems.
  • Print invoices, receipts and call sheets on site.
  • Industry specific safety checks.

Mapping and Routing

The Mapping and Routing feature of Complete Engineer has been developed to provide the most efficient routes for each days work. Operating on a unique formula the Mapping and Routing system can save you hours of planning each week leaving you more time to concentrate on service calls.The Mapping and Routing feature also provides a local map of customer premises which allows you to cover unfamiliar areas.

Parts Management

Complete Engineer gives you an excellent parts management facility. It's features include van stock tracking, van restocking to defined min/max levels, job specific delivered parts tracking and recall parts tracking. Complete Engineer also includes a full stock table including prices allowing you to order parts in real time.

Communication

Complete Engineer allows your service calls to be passed over the Internet, this means there is no manual re-keying of call sheets and new calls can be passed to you while you're on the move. You can receive SMS text message alerts direct to your mobile notifying of call status changes. This means you no longer have to attend cancelled calls again.

Electronic Call Sheets

Complete Engineer offers improved call sheet accuracy with customised entry validation. There are also user defined mandatory fields and categorised fault and resolution codes. It also provides printed customer receipt/safety certificate and electronic manuals specific to the call appliance.

Why Complete Engineer is for you

If you are a busy field engineer and would like to spend more time servicing calls and less time dealing with mountains of paperwork Complete Engineer is the ideal solution. Complete Engineer is also the only service software dedicated to the Service Industry.

For more information on how Complete Engineer can help please call 0870 766 7674 now or e-mail info@fieldengineer.co.uk

You can also download the full information sheet online.

Complete Engineer Demo

 


“Before using Complete Engineer I was inundated with mountains of paper work. Now I can spend more time attending calls "
Pete Wilson
Self Employed
Engineer
DARS
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