What's
more your laptop can be connected to the Internet and
automatically synchronise the office PC information
and your laptop information. This stops the reams of
faxes and retyping. Subcontractors who use Complete
Engineer can also pass you calls!
Easy Accounts
Complete Engineer knows about ordering parts,
making bookings, filling out job forms, raising invoices.
Complete Engineer keeps track of it all, telling
you which calls need rebooking after parts delivered,
a quick and friendly job form and automatic invoices
to everyone that owes you money.
We all know that keeping paper filing systems is a
nightmare and computer systems too complicated. There
is now an off the shelf solution with Complete Engineer.
This package is designed to remove the mountains of
paperwork and faxes faced by engineers every evening.·
Benefits
Complete Engineer has many benefits for field engineers
including:
- Automatic stock management.
- Access to appliance manuals online.
- Spend less time planning routes.
- Reduces paperwork to a minimum.
- Integrates with accounts systems.
- Print invoices, receipts and call sheets on site.
- Industry specific safety checks.
Mapping and Routing
The Mapping and Routing feature of Complete Engineer
has been developed to provide the most efficient routes
for each days work. Operating on a unique formula the
Mapping and Routing system can save you hours of planning
each week leaving you more time to concentrate on service
calls.The Mapping and Routing feature also provides
a local map of customer premises which allows you to
cover unfamiliar areas.
Parts Management
Complete Engineer gives you an excellent parts management
facility. It's features include van stock tracking,
van restocking to defined min/max levels, job specific
delivered parts tracking and recall parts tracking.
Complete Engineer also includes a full stock table including
prices allowing you to order parts in real time.
Communication
Complete Engineer allows your service calls to be passed
over the Internet, this means there is no manual re-keying
of call sheets and new calls can be passed to you while
you're on the move. You can receive SMS text message
alerts direct to your mobile notifying of call status
changes. This means you no longer have to attend cancelled
calls again.
Electronic Call Sheets
Complete Engineer offers improved call sheet accuracy
with customised entry validation. There are also user
defined mandatory fields
and categorised fault and resolution codes. It also
provides printed customer receipt/safety certificate
and electronic manuals specific to the call appliance.
Why Complete Engineer is for you
If you are a busy field engineer and would like to
spend more time servicing calls and less time dealing
with mountains of paperwork Complete Engineer is the
ideal solution. Complete Engineer is also the only service
software dedicated to the Service Industry.
For more information on how Complete Engineer can help
please call 0870 766 7674 now or e-mail
info@fieldengineer.co.uk
You can also download
the full information sheet online. |