Complete Service updates
Complete Service software is updated regulary with new features and improvements. This page lists links to all the information regarding latest releases.
- Improvements to the SMS Service
- Changes to the New Call Wizard
- Changes to the engineer list for auto restocking
- Extra functionality for Invoices
- New Recall Job Warning
- Parts Bill of Materials Update
- Changes to Insurance Product
- Faster SAEDI Accept Lists
- New Optional Complaints and Compliments Function
- Contract Calculation fixes
- Optional Marketing Validation on Customer Form
- Various Small Updates
- Various Quickbooks Accounts Updates
- Additional Customer Validation
- Multiple emails addresses on print preview
- Customer name and email address increased in length
- Client form now includes booking type setting
- Client form now includes a merge clients function
- Priority booking updates
- Exchequer invoice number increment improved
- New save function on the invoice screen
- New parts ETA value now held on parts
- New Fix Category added to the service form,IRIS codes and wizard
- Correction to client restictions function
- New client setting to only book calls on contract appliances
- Part ordering process updated for Exchequer
- Show all Calls added onto the customer form
- Validation of serial numbers and models on 'Agent tab'
- Sage Line 50 export updated with Job number
- Individual model restrictions can now be applied
- Fixes have been made to the contract tree
- Two database servers are now supported
- New catchment areas are displayed in Control Centre
- Restyled engineer form with additional info
- Appliance type editing by service desk
- New customer email and mobile number reminder
- Customer deletion has additional confirmation
- Priority Call booking all limit updates
- Slots preserved in cancel and Reshcedule
- Quick Note feature added
- Control centre view updated
- Improvements in service note view
- Restrictions applied on Service Call List
- Various minor fixes and enhancements
- Protect Client Reference when call is received electronically
- Fixed bug with Approve & Post on stock system
- Added 'Apply Filter' to the Control Centre
- Added Elevate user to allow quick access to Administrative features
- Added quick user switch in the Sales Wizard
- Pick list for multiple engineers fixed
- Service call print from service form now has the blank box removed
- Add stock directly into Exchequer
- Priority booking book indicator
Labour rate selection, Appointment Confirmation date, Bill of Materials
- Policy maintenannce updated
- Release notes link on login form
- Customer Contact available on appointment sheet
- Marketing source collected on priority booking
- Issue on invoice generation before calls had been collected by SAEDI resolved
Appliance maintenance new columns and move feature to update models.
New Appliance filter.
Stock system updated design and order ID search facility.
Updated Service Call search form.
For more information contact Fixzone today.
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